Can a landlord refuse to rent to someone with pets?

This guidance applies to England unless stated otherwise. Under the Renters' Rights Act 2025, from 1 May 2026 tenants have the right to request permission to keep a pet, and a landlord cannot unreasonably refuse. It is best to make the request in writing and describe the pet. If the landlord refuses, they need a good reason, for example a restriction in the landlord's own lease that prevents pets in the building. If you think a refusal is unreasonable, raise it with your landlord first, and seek advice from Shelter or Citizens Advice. Tenants with assistance dogs also have protection under the Equality Act 2010: refusing to accommodate an assistance dog may be unlawful disability discrimination. This information is general guidance only and does not constitute legal advice.